How to Write a Review for a Chase Credit Card

Splendid

half dozen%

Great

Average

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Bad

86%

What does it take to send a wire with…

What does information technology take to send a wire with Chase?

- five tries, 4 of which were rejected with no reason given or anyone connecting to try to clear the issue
- Two hours across 6 phone calls to client service, fraud detection, ...
- Ii dropped calls while existence transferred from i grouping to another
- Being told three times by customer service, after all-encompassing verification, that a wire would proceed ... simply to accept information technology rejected
- a secure bulletin through the system to complain about the result, only to receive an acknowledgement 24 hrs later that the message would go prompt attention. Three days afterwards, I am still waiting
- Later executive escalation, a call from a very polite swain who substantially and then did cypher .... lots of style, no substance

Chase needs to gear up information technology's client service. Some specific suggestions
- If there is a problem, call, text or email to resolve ... don't just pass up. I appreciate it's to Chase'due south do good to hold onto my money but it is poor customer service
- If someone in client service tells y'all a trouble is fixed, so the systems should be such that information technology is stock-still
- There needs to be a existent time connection betwixt client service and the back role so that customer service can fix an consequence on the spot, not get out a note on the file which the dorsum function then ignores
- Brand sure your executive escalation people actually have the power to fix things ... not merely politely tell you how pitiful they are then zilch happens

Unfair billing practices will most likely cause some other Domino Effect

In 2012, I wrote an article virtually my small-scale claims with Chase about their unfair and illegal billing and records tampering business organization practices, and how to deal with them in small claims. They retaliated, just the stop result with then many filers and complaints, was forced to refund over $309 one thousand thousand. I'm about to practice a sequel, as they go along this fraud. Pay them cash, cashier's check, expect them to hold your funds weeks, and use a new term they telephone call float pay. They tin rename it to whatsoever they want. It comes downward to the same exact thing information technology did 12 years ago, which was theft from their customers. I'll update this mail service instead of adding new, to prove how this goes for round ii. I'll be doing the same exact thing I did 12 years ago, and wait as usual, Chase retaliation.
From day one, they tried holding my funds multiple weeks, for every payment, not just one, since account opened flaunting the term float pay. It won't float in small claims and I'yard sending copies to the DA too to bring them up to date on these bad and illegal business practices. Sadly I can't mail service videos here or I'd have posted to investigations done at two of their branches. I'm amazed they lasted 12 years since the $309 million case they lost.

Worst experience always

Worst experience always. I claimed for fraud check on sept 2022 and notwithstanding waiting for them to resolve the issue. Get-go they said 30 days and so xc days and now it's been more than than 7 months and no accurate response. The but response I get is they are all the same waiting. I don't know for what. It's frustrating. Haven't got my coin dorsum nonetheless.

Bad connection and Terrible CS

their connection was constantly interrupted and in the end completely lost! They didn't even recollect like normal Customer Service does

I dear banking with hunt and I've…

I honey cyberbanking with hunt and I've never had to stride foot in a branch! I take everything I need correct in their app. I was even able to fix a kids first checking account and it carries the aforementioned benefits as that other service that charges you coin and service fees with a third party. Love them!

Horrible bank if you transport coin…

Horrible banking company if you send very much money. Account is always getting locked !!! What a PITA !!!
Definitely closing and going elsewhere. Stay away from the big motorcar; I knew amend only hoped.

Wish I could requite 100 NEGATIVE STARS

Wish I could give 100 NEGATIVE STARS. The CEO, Jamie Dimon could intendance less. The PATHETIC, APPALING SERVICE and that is putting is mildly seems to be okay with him likewise. Exercise Not GO THERE TO Banking company

you are appreciated

i was at the drive-thru part on apr 9 2022 at 1320hrs at the salem ave. location dayton,ohio the young lady helping me was not just polite and professional but i gave her a $100 dollars too much and she let me know and gave me my money back and i am usually on these sites making a complaint nearly someone rude and incompetent but i simply want to thank her for being honest and let her and chase know she is a breath of fresh air from what i am apply to dealing with

They concur your payment for no reason

They hold your payment for no reason! I pay off my bill monthly; yet lately they do a Pay Float. I've never been late, never had a payment bounce but they will agree my payment for 7 days because it might? Oh but if you have a bank acct with them, that won't happen?? NEVER. Considering a movement to Discover Card and lawsuit for interest they are earning while holding my pmt.

Practice non trust them!

Equally the championship says you should not trust them at all, I lost over 200 USD because I got scammed past a support member of the server, and I will never see the money again. Please don't make the aforementioned mistake I did and stay away from it.

No Protection.

There's no consumer protection from bad merchants. In that location are better credit card choices out there. I'm shredding this card and any junk they ship. Like Citi, fool me once and I'll never deal with you lot ever again nor should anyone else. Christi at their executive offices never returns calls. Their investigative team lack cognitive skills. Subsequently publicly criticizing the merchant, I received my funds back with no help from Hunt.

I take been with chase for 12 years

I take been with chase for 12 years. At present when I deposit my payroll cheque they withhold funds!!!! I have been depositing from this company for 9 months. I'm done with Chase. I volition exist going to another banking concern. I used to love hunt. Non anymore

DO NOT Bank Hither

If I can leave no stars I would. They will not piece of work with you lot at all regarding your business relationship. They will just lock y'all out of it and close your account without telling you lot why or notifying you lot. Doesn't matter how many times you enquire or who yous talk to no one will tell y'all why. I take never had whatever issues with hunt for the half dozen years I banked with them and then they just decided to close my account. No warning and no reason at all. I even spoke to the fraud line and they wouldn't tell me. I had a director call me and she wouldn't tell me either. All she said is they are allowed to do and so. Do not bank with chase. They are terrible service and will screw you out of your account. I take never had such horrible client service as I have with chase during this whole ordeal. I would never banking concern with them again.

Beware!

Beware! Hunt and their Norristown branch is a waste of space, people, and money. Neither is willing to help, explain, suggest, or requite the fourth dimension of twenty-four hour period... However, they have no problem taking payments. It'southward like that'south all the were trained to do. I'yard a customer/consumer of Chase & cannot get assistance AND information technology'southward been 8- That's right, Eight L-O-N-G MONTHS!
With a balance of 300+.. I paid my minimum a few times plus 200. Math doesn't prevarication. Math tells me I am paid off, nevertheless, my balance hasn't moved. Explain that to me.
I have had my account switched- whatever that means. I had a second card sent to me, with different numbers. Zippo makes sense.
The only thing I became aware of is... Chase is a rip-off!
Since I cannot go assistance anywhere (by calling, writing, and visiting) my next footstep is contacting a lawyer and/or the news. I am beingness fully taken advantage of and it is truly unacceptable. Beware, it could happen to you!

I had an issue with a cashiers cheque…

I had an issue with a cashiers check and I phoned customer service six times and each time was given a different answer as to what could be done, and that'due south when I wasn't disconnected. Awful customer service. They are but good at apologizing to you when you start call, only a standard response.

Hunt bad customer service.

I was a previous chase customer equally an employee and found their service was horrible. In 2004 after non working at chase for three years, the company said they pulled my credit report and but decided to enhance my interest rate to 29 percent. Well, i just decided to not pay it, is what i said. They are not a very good bank, all they're skillful for is to take from and not to pay back debts to...

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Source: https://www.trustpilot.com/review/chase.com