Purchased Nook Book Have to Buy Again
That's a serious headline. It's not intended as click-allurement, and I'm not going on a rant about how evil Barnes and Noble is or how I'll never buy anything from them again. I just won't buy more than Nook books. (I'yard quite willing to buy a hereafter Nook device, assuming information technology's good. I beloved my Nook Hard disk drive.)
I've been significant to write this story for more than a calendar week, but I got distracted by the whole Amazon/Hachette thing and hesitated to publish this because of the timing. Finally, I decided "what the heck," particularly after Chris' splendid piece on why DRM isn't the reason people are "locked in" to Kindle. He makes the point that its convenience, not DRM, and I completely agree, especially after my latest circular with Nook books. I oasis't seen many bloggers do a step by step comparison between the buying/reading experience on Kindle and Nook, so hither it goes. Past the stop, I think you'll understand my headline.
I've had periods of time where I bought more than books from B&N (like during the period covered by the eBook settlement) and periods (like recently) when I've purchased more from Amazon. Since I had all those lovely credits, I decided to buy some books from B&Northward, which is where I remembered why I switched to Amazon and learned a new wrinkle.
Browsing for books
I prefer the Amazon site but find the B&North site to be perfectly usable. I rarely browse and most often use the search function, which seems to work every bit well on either site. I know many people who browse by and large prefer Amazon's site, simply for me, the website experience is equal. Advantage: Neither
Purchasing books from site or device
Once again, for me, basically neutral if all yous're looking at is the procedure of finding and downloading a volume to your device. Nosotros'll get into payments in a moment. Advantage: Neither
Payments, especially for pre-orders
Now nosotros get to the adept stuff. I decided to use some of my credits to guild [easyazon-link asin="B00HUVUSZ4″ locale="the states"]Skin Game[/easyazon-link], the new Harry Dresden volume. I cancelled my pre-guild at Amazon (remember that) and pre-ordered from B&N. I noticed the amount vanished from my gift menu credit and suddenly had a sinking feeling, so I did some enquiry.
Hither'south how pre-orders piece of work at B&N. They practice non charge your credit card until the book is released, just they do deduct souvenir card balance, if any, immediately. If the price drops between the time you order and the book'south release, too bad. Oh, and you can't cancel a pre-social club. At all.
Here'south how pre-orders work at Amazon. They practice not charge either your credit card or your gift card remainder, if any, until the volume is released. eBooks are covered under the pre-club price guarantee, which means if the price drops after yous place your gild, you will be charged the lower price on release appointment. And, recall above? You lot tin abolish your pre-guild at any time.
While I understand the debate around the Amazon ebook refund policy (which I support, btw, even though I've had my books returned and yes, "lost" those sales), I think cancelling pre-orders is perfectly reasonable. I oasis't received the book notwithstanding, so what's the damage in me cancelling information technology? Amazon'south pre-lodge price guarantee is extremely customer-friendly. B&Due north's policies are not customer-friendly. Advantage: Amazon
Reading Books
Equally I've written before, Nook doesn't play nice with ePub. Oft, to get a volume, purchased from B&N, to display properly on their own device, I have to download, strip the DRM and run it through Calibre. I rarely need to do that with Kindle books. Reward: Amazon
Removing a book from your device after reading it
If you've ever purchased a book for a Nook, you know where I'm going here.
Removing a book from a Kindle involves long-pressing it, selecting "Remove from Device" and it'due south gone. If you have it in a Collection on a Paperwhite, you'll also need to remove it from the Collection and then it doesn't show up equally a greyed-out "Cloud" volume. Aye, that second footstep is annoying, and the KBoards people have gone on at length about how information technology'due south a relatively new "feature" that ain't. However, you can practise everything needed from your Kindle. Correct me if I'm wrong, but I believe information technology is still a 1-step procedure on any non-Paperwhite device.
Not then on your Nook. First, you Remove from Device. And then you lot take the cover still on your library with a little "cloud" image on it. Yous tin can "Move it to Nook Cloud," simply that doesn't actually do anything. To actually remove the cover prototype from your device, you have to go to your reckoner, log on to your business relationship and "Annal" the volume. Then you become dorsum to your Nook and refresh your library. Finally, that darned cover goes abroad.
Update: Reader Geert in the comments said at that place is a mode to Annal a volume directly from the Nook Hard disk/Hard disk drive+. Copied from the B&N forum:
Go to the library. Hold downwards the 'up' button on volume control until the book control is all the way up. At the same time as you are pressing on the 'upwardly' book button, practice a long bear upon the book that you want to archive. You will at present see that there is an 'archive' option in the carte du jour. to unarchive, go the the 4 lines at the bottom left corner of the library and impact them and choose "view archive". Use the same procedure as archiving, simply of grade the choice in the menu at present says "unarchive".
Fair plenty. Information technology can exist done. Nevertheless, property downward the volume control before archiving a book is Not intuitive at all!
Oh, and call up that pre-order? Pre-ordered book covers sit on your device with a "Pre-order" badge the entire time. I suppose I could have archived my pre-order (I didn't effort), just I'k not sure.
Update: Anyone want to let me know if the method above works on a pre-gild also? I don't have i to bank check it on.
I'thou one of those people who keeps my device clean. I only want the books I'm going to read on it. In one case I'thou done, I want it gone. If I don't have it nevertheless, I don't want to run across the encompass. With the Nook, at that place's no style information technology's not intuitive to do information technology without involving the computer. Advantage: Amazon
Have toll out of the equation (though Nook books are oft more Kindle books). On sheer convenience and pricing policies, Amazon continues to exist more than customer-friendly. I'm willing to pay more for a superior product or customer experience, but I'm not willing to pay more for an junior experience.
Would I like to come across a viable competitor to Amazon? Sure. Competition is a proficient affair. Nonetheless, I'm non going to pay more and deal with less customer-friendly policies just because the company isn't called Amazon.
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